Return & Exchange Request
Please fill-in & send all details to create a refund request.
- You have 15 days to return or exchange, once you received your order.
- Items should be unused in which condition you received them.
- Please return with labels and tags on.
- Please include all received original documents. (all invoices)
- The customer is responsible for shipping returns.
- For domestic returns, 'Yurtiçi Kargo' is recommended for your post-service. (Please use customer code:487716853)
- For international returns, you can choose your own post-service. Please make sure all returns are trackable and secure. We can not take responsibility for damaged or lost items.
- Once we receive your return, and approve your request; you will be refunded within 5-7 business days. Further, we will inform you about your return status as soon as possible.