Return & Exchange Request

Please fill-in & send all details to create a refund request.

  • You have 15 days to return or exchange, once you received your order.
  • Items should be unused in which condition you received them.
  • Please return with labels and tags on.
  • Please include all received original documents. (all invoices)
  • The customer is responsible for shipping returns.
  • For domestic returns, 'Yurtiçi Kargo' is recommended for your post-service.   (Please use customer code:487716853)
  • For international returns, you can choose your own post-service. Please make sure all returns are trackable and secure. We can not take responsibility for damaged or lost items. 
  • Once we receive your return, and approve your request; you will be refunded within 5-7 business days. Further, we will inform you about your return status as soon as possible. 

Return form