Return & Exchange

Return form

Please consider our refund policy before returning your order

  • You can only send your orders back in original packaging and related invoice. The item should be in original condition. We do not accept worn items.

  • The return will be accepted between the following 15 days from the order received day.

  • Shipping costs in this process are not covered by SOUQSAMURAI.com.

  • If your returned product is accepted, your refund will be processed within 5 to 7 business days.

  • If the returned products are not included in the scope of return policy, they will not be refunded and the shipping fee will not be covered by SOUQSAMURAI.com

  • If needed, we are partnering with Yurtiçi Kargo. You can send it back to the recipient customer number 487716853 via 'Yurtiçi Kargo'.